The Glass Guru helps homeowners and business owners find solutions

 

Robyn and Ben Smith, owners of The Glass Guru, with their children Grady, Olli Kate and Andi.

Robyn and Ben Smith, owners of The Glass Guru, with their children Grady, Olli Kate and Andi.

May 2016: Do you have foggy dual-pane windows? Broken glass windows? Or are your windows just old, unattractive and inefficient? The Glass Guru is the local professional who offers a one-stop solution for windows.
Window seal failure is a common problem for aging double-pane windows and an inevitable issue for most residential and commercial buildings with insulated glass. A failed seal around the insulated glass allows moisture-laden air to get in between the panes. This can lead to condensation between the panes and the glass looking foggy, wet or dirty, as well as degrading the window’s insulating ability.

Above is a window showing moisture and fodding inside its doube panes.

Above is a window showing moisture and fodding inside its doube panes.

Utilizing cutting-edge window restoration technologies, Ben Smith, owner of The Glass Guru, and his team can determine the best solution to your insulated window problem and recommend restoration or replacement.
“If we determine it’s a good option, our proven moisture removal and prevention process can fix foggy windows at a fraction of the cost of replacing them,” said Smith. ”However, it must be caught early to be able to remove the moisture. Once it starts getting a white haziness, the best bet is to replace the glass. Replacement of the glass is usually about half the cost of a new window.”

The same window is shown above after the fogging has been removed and the window restored.

The same window is shown above after the fogging has been removed and the window restored.

He added, “Some businesses will always tell you that you need new windows just to get the job, because window replacement is all they do. We look at each specific case and see what is really needed. Since we can restore insulated windows, and we also offer both glass pane and total window replacement, we can provide the customer with what they need, not what we have to sell.
Most insulated windows have a 10-year warranty on moisture removal. If a window is less than 10 years old, The Glass Guru can work directly with your window manufacturer to repair it under your warranty. In fact, they are one of very few companies in this area that are authorized to do so. They deal directly with the factory and can file a claim for the cost of the materials so the homeowner pays for just the labor.

An example of windows installed by The Glass Guru is show above. They can repair double pane windows, replace broken panes or replace complete windows, whichever best meets the customer’s needs.

An example of windows installed by The Glass Guru is show above. They can repair double pane windows, replace broken panes or replace complete windows, whichever best meets the customer’s needs.

“In situations where restoration or pane replacement isn’t the best option, our full-service business offers the highest quality, name brand replacement windows at great prices.
The Glass Guru has new vinyl windows, double-pane and energy-efficient with argon gas between panes. Prices start around $350 per window and will be more for large windows. There is no such thing as a standard size window; all windows are custom made and fit exactly. Quotes include installation and warranty.
Smith cautioned, “Don’t be fooled by ads by some companies that say they can replace windows for less than $200 per window,” Smith warned. “That is a misleading, because after all the extras are added on, most will be well over to $400.
Smith and one of his experienced and knowledgeable employees, Michael Dimaria, do all the initial visits with clients and provide free estimates.
“If someone is interested in new windows, we can visit and bring sample windows to show how they function,” he said. “We’re a dealer of NT windows (ntwindow.com), a company which has been in business 40 years and has won numerous energy star awards for energy efficiency. The replacement windows are vinyl, which is a better insulator. Metal windows sweat and can rot the window seal; vinyl frames do not sweat.”

Ben Smith and employee Joe Marbry review the day’s shipment of glass received for jobs.

Ben Smith and employee Joe Marbry review the day’s shipment of glass received for jobs.

The energy performance label found on window and door products are provided as a tool to help homeowners determine how well a product will perform the functions of helping to cool the home in the summer, warm the home in the winter, and keep out wind and resist condensation. By using the information contained on the label, consumers can reliably compare one product with another, and make informed decisions about the windows and doors being considered for purchase.
Smith added, “The installation is just as important as the window you choose. You can have the best window in the world, but if it’s not measured and installed correctly, there will be problems. Our installer has more than 30 years’ experience. He will go out and meet the customer and get the exact measurements.

Left to right, Michael Dimaria, owner Ben Smith, and Joe Marbry show a few samples windows they sell,  install and can bring to show clients.

Left to right, Michael Dimaria, owner Ben Smith, and Joe Marbry show a few samples windows they sell, install and can bring to show clients.

There is usually a three-week turnaround time from the first visit to receive the custom made windows. Then, installation for the average home usually takes one day, according to Smith.
“Our crews are clean cut, they show up on time and do what we say we’re going do, then they get out, leaving the job site clean,” he said. “We pride ourselves on doing a good job and satisfying our customers.”
The Glass Guru has built up a good client base also with realtors and home inspectors. If a realtor is getting a house ready to put on the market, planning an open house or wanting to close a sale, and the house needs some window or door glass replaced, they often need it done within 72 hours.

“If someone is interested in new windows, we can visit and bring sample windows to show how they function. Our estimates are always free.” Ben Smith
“We are the guys who can come in and get it done on a deadline, done right and at a fair price,” stated Smith.
This time of year they get a lot of calls about windows broken by rocks thrown by lawnmowers and weedeaters. Even if a homeowner has tempered safety glass, a rock – or a baseball – can break the glass.
The Glass Guru can replace glass in windows or doors, including sliding glass doors. They can also install a solar screen over entire window to help block the sun.

Details:

The Glass Guru, providing residential and commercial window and door glass. Contact Ben Smith, 225-271-4890. Website: www.theglassguru.com/batonrouge and Facebook: www.facebook.com/TheGlassGuruBatonRouge
Smith and his family are from Denham Springs, and he says he is proud to be part of the community.
“We live here, work here, go to church here, and all our employees are local. We do our best to take care of our customers with hometown service. I believe in “straight shooting” – giving the customer the facts with no pressure,” he said. “I don’t consider myself a salesman; I’m a consultant to help homeowners and business owners solve their problems.
“Above all else, we pride ourselves on offering the best possible service with the most options – replace a single pane of glass, restore a double-pane window or replace the whole window. We’ll recommend the option that is best for each customer.”